Welcome to Meota Gas
Meota was the first gas co-op to be established in Alberta in 1962. Together with other rural gas co-ops in Alberta, we are now part of the worlds largest rural gas system. The Board of Directors of Meota gas co-op would like to welcome you to our web site. Please have a look around if you can’t find what you’re looking for please contact us. It is Meota’s goal to deliver natural gas to its members and customers in a safe and reliable manner. Our office is located in the hamlet of Priddis, at 178081 Priddis Valley Rd.
Meota Gas Co-operative Ltd. offers many services in our service area, from setting up gas service to new homes, maintaining and upgrading existing gas accounts, furnace cleanings, to managing safety issues..
Meota Gas Cooperative Customer and Community COVID-19 Update
As we navigate the challenges of the COVID-19 pandemic, the health and safety of our customers, communities and our people are what we care about most.
Internal operational changes
Meota has been closely monitoring the developments associated with COVID-19, and in early March 2020, we activated our Pandemic Response Plan. Since then our team has been prepared for and continues to respond to this rapidly changing situation. To ensure the health and safety of our employees and you, our customers and to sustain operations through the pandemic, we have implemented several enhanced protocols, including:
Enhanced workplace hygiene practices including deep cleans several times per week at the office and in our vehicles.
Practicing and enforcing COVID-19 protective procedures for staff, including masks, hand sanitation and wearing personal protective equipment (PPE) when interfacing with our customers on service calls.
Implementation of strong health and safety procedures both at home and at work.
Office renovation to accommodate social distancing requirements for staff.
Limiting visitor and public access to our facilities (appointment only).
Alternative work options for employees where possible.
Eliminating all in-person meeting where possible and maintaining social distancing, wearing masks and sanitizing when meetings are unavoidable.
Impact on our services to you, our customers
As a provider of essential services, we are determined to continue delivering the reliable service you need and expect from us. In reality, very little changes in terms of the service level we continue to provide for you. To ensure our employees go home safely each day and to protect those in the communities we serve, our people who have direct interactions with customers will be practicing responsible social distancing and will wear enhanced personal protective equipment when required. This means:
If you come to the office to pay bills etc. (but no cash payments) drop them off through the mail slot in the door.
If you need to actually meet with one of our office staff for contract signing, transfers, work quotes etc. call ahead to (403) 931- 2161 to arrange for an in-person appointment and be sure to wear your own mask at all times and practice social distancing. We have hand sanitizer available.
If we need to visit your premises to conduct service work on your exterior gas equipment, we will always call in advance to seek clearance first.
If you smell gas outside your house, contact Meota immediately and we will dispatch our service personnel immediately.
If you smell gas inside your house, call 911 immediately and evacuate the premises as quickly as possible. When possible, also call Meota (403) 931-2161 as we may also be required to attend to shut off the gas supply to permit repairs.
If, as part of our normal service work, we will ask permission to enter your premises; (for example; to relight your appliances), we will only do so with your permission and we will don complete Personal Protective Equipment (PPE) before entering.
Remember please; if you smell gas at any time, do not delay in taking the appropriate steps immediately. COVID-19 is not an excuse for delay. Your safety comes first.
We are committed to doing our part to limit the spread of COVID-19 by following the guidance of local health authorities and governments where we operate. We continue to actively monitor the situation daily and will act accordingly as new information becomes available. We will provide updates regularly and will share new and relevant information through our company website page at www.meotagas.com.
As we move into a new year full of exciting opportunities along with new challenges, Meota Gas Co-op will be striving towards completing all of our regulatory requirements from Measurement Canada and Federation of Alberta Gas Co-op’s , the continued implementation of our health and safety program, staying current on existing and new training requirements, working closely with our mutual aid partners and cross training staff to maintain a consistent delivery of service to our members. We will continue to identify long and short-term structural improvements to our gas system by performing multiple tasks within a single site visit when we are on your property.
As noted, we will continue to contact our community members and customers prior to visiting your property. To facilitate this practice please ensure your contact info is current with our office. You can update your information by emailing firstname.lastname@example.org or give our office a call at 403-931-2161.
If you have any questions, please feel free to reach out to us as we continue to navigate through this difficult time together as our community.
Best Regards for the Holiday Season,
Meota Gas Cooperative
Cash as Payment
During these unprecedented times of the coronavirus pandemic Meota Gas has taken the opportunity to review our policy regarding accepting cash as payment for services. We have determined that by accepting cash we are increasing a health and safety risk to our staff and customers. For this reason the Board of Directors have directed the Manager for Meota Gas to no longer accept cash as payment for your monthly natural gas consumption invoice or any other service we provide. This new policy will take effect immediately.
We do have other payment options such as paying by cheque, online banking, Pre-authorized debit, or pay at your bank or ATM. If you would like to participate in our Pre-authorized Debit program, please send an email to email@example.com or fill out a Pre-Authorized Debit form on our web page at www.meotagas.com and drop it off (though the mail slot)to us or email it to firstname.lastname@example.org. We apologize for any inconvenience this may cause.
Annual General Meeting Postponed
Please be advised that the Board of Directors of Meota Gas Co-operative Association Ltd. has determined that the Annual General Meeting originally scheduled for Monday, March 23, 2020 has been postponed. This action is taken in the best interests of our members and our staff in line with the directives issued on March 12, 2020 by Alberta's Chief Medical Officer of Health as well as guidance from the Alberta Agriculture and Forestry, Rural Utilities Branch in efforts to contain or slow the progress of COVID-19 virus in the province. We will monitor this situation carefully to determine when and how we can proceed with the Meota Annual General Meeting this year. We regret any inconvenience this may cause but the health and safety of our members and staff is of primary concern.